FAQs
Find the Answers You Need, Right Here.
Woking Travel understands that planning travel, booking flights, or finalising accommodations through other online booking channels can be concerning for a lot of travellers. Therefore, our detailed FAQ section has been specifically designed to answer every question you may have regarding booking from us. In this section, you will find answers about booking flights and hotels, planning holidays, and more. If you don’t find what you’re looking for, our support team is always ready to assist you.
FAQs About Woking Travel
Established in 2005, we are a leading travel planning and booking service in Surrey. Based in Woking, Surrey, we provide travel planning and booking services throughout the UK. We help you book cheap flights, accommodations, and offer personalised holiday packages. Reach out to us for more information!
With the prices, the perks, the comfort of personalisation, and the impeccable customer support we offer, we believe that we have brought a change in the travel industry. Book with us and experience the Woking Travel distinction!
While based in Woking, we extensively operate online, providing all of our services and instant bookings to our clients all over the UK. Moreover, our customer support team is consistently available to handle all travel inquiries.
Absolutely! Woking Travel’s top priority is our customers’ data integrity and safety. This is why we only use secure payment gateways and advanced encryption to protect your personal and transactional information.
Yes, our team is available to assist with any problems you face or booking-related query you may have. We value customer satisfaction and offer expert assistance.
Booking & Reservations
Booking with Woking Travel is as simple as it gets! On our website’s travel search engine, enter your travel details and complete your booking. You can also contact our customer support team for personalised and detailed assistance.
Yes, most bookings can be modified or cancelled, depending on the terms and conditions of your reservation. Check your booking details or reach out to our support team for assistance.
Once your booking is confirmed, you’ll receive an email with all the details. If you don’t see it, check your spam folder or contact us.
Yes, we do! Make sure to check our holiday deals or contact us for incredible discounts on flights, hotels, and packages.
Flights & Airlines
Yes, on our website, you can view different flight options, includm ,ing budget airlines, and book cheap air tickets. For further assistance, please reach out to us.
You can check your flight status on the airline’s website using your booking reference or contact our team. We ensure that you are informed of all updates about your travel details.
We offer bookings for flexible tickets on select flights. These ensure that you receive a partial or full refund or credit options. For more details, please contact our team.
Baggage allowances differ, depending on the airline you book with and your ticket type. You will find the details during the booking process or on your e-ticket. If you have any queries, please reach out to us and our support team will assist you promptly.
Yes, seat selection is available for most flights during the booking process. You can also let us know about your seat preference before booking your flight and we will ensure that you pay for your seat of choice.
Hotels & Accommodation
Once your hotel booking is confirmed, you will receive an email with your booking information. Please reach out to us with an inquiry about your booking status if you do not spot an email in your inbox.
We value transparency in our work and strongly condemn hidden charges. Therefore, the price you see during booking is the price you pay, unless stated otherwise. All charges will be mentioned at the time of booking.
Early check-in and late check-out depend on availability. Please contact the hotel directly to check with them or let us know, and we will assist you with what you need.
Yes, room upgrades can often be done if an upgrade is available. You can contact the hotel you booked with, directly or reach out to our support team, and we will assist you in securing an upgrade, if available.
Yes, we have exclusive deals with many hotels around the world. Please check our hotels section for amazing deals and limited time offers.
Holiday Packages and Travel Deals
Our holiday packages can include flights, hotels, and transfers or activities. These can be altered according to your travel requirements, as well. Contact us and craft a holiday package that is perfect for you.
Yes, you can. We offer customisable holiday packages for your convenience. You can select the details of your travel package according to your budget and travel style. Visit our Holidays section to find out more details or reach out to us for expert guidance.
You can book a holiday package with transfers included. If you want to book transfers separately, refer to our Transfers section. If you have already booked a package, check the package details or ask our support team for clarification.
Visit our Holidays section or make an inquiry if you are experiencing trouble finding deals.
Yes, with the price fluctuations in every season, we offer seasonal discounts throughout the year. Keep checking back on our website for new deals and discounts.
Travel Requirements and Policies
The question of whether you would need a visa or not depends on the visa requirements of the destination you plan on travelling to. Every destination has a specified set of visa requirements that can be viewed on their official government website, or through us. If you are confused about whether you need a visa or not, contact our travel agents by making an inquiry on our website or contacting on the details mentioned to learn more.
You are required to always carry a valid passport, visa (if applicable), and any health-related documents if your destination travel policies require you to. Make sure to check your booking confirmation for any specific requirements.
Yes. As travel agents, we provide complete guidance about travel laws and customs to our customers. For more detailed information on your destination’s travel laws and customs, please visit our Flights page and find your destination.
If your flight is delayed or cancelled, contact the airline your flight was booked with. If you fail to receive immediate assistance or information, reach out to our support team, and they will help you out with your flight status’s updates.
In some cases, yes. Certain destinations can require you to submit additional documentation for children. These documents may include birth certificates or consent letters when traveling with minors. For more information on this, we advise checking the requirements for your destination, and feel free to contact Woking Travel for guidance.
We’re Here to Help!
Woking Travel commits to making your travel experience with us as convenient as it gets. As leading travel agents in Surrey, London, and the rest of the UK, our team strives to attain customer satisfaction and provide the best of our services to our lovely travellers.
Woking Travel: Your Travel, Simplified.
